LemonPyHub

Help & Troubleshooting

1. Why does my antivirus flag the app?

The app does not contain malware or harmful code.

Some antivirus programs (including Windows Defender) may mistakenly flag this app as harmful. This is known as a false positive.

What is a false positive? A false positive means the antivirus incorrectly marks safe software as a threat. This often happens with new or lesser-known programs because they don't yet have a reputation in the antivirus company's database.

• Detection occurs because the app interacts with system settings and files to perform its functions.
• This behaviour, while safe, can sometimes be misinterpreted by security software.

2. Why does Windows Defender block the download?

Windows Defender or certain browsers may display a warning when you download the app. This is a standard safety measure for software that is new or not yet widely distributed.

You may see a message like "This file may be harmful". This does not mean the app is unsafe, only that it hasn't yet built a large reputation in Microsoft's or the browser's database.

3. Why does the app need Administrator rights?

Some advanced features require access to system-level settings. To ensure full functionality:

• Right-click the app → Run as Administrator.
• Without admin rights, certain features (like system-level changes or optimizations) may not work as intended.

4. Tips for a smooth installation

• ✅ Always download from the official website.
• ✅ If antivirus flags it, add the app to your safe list/whitelist.
• ✅ Keep your Windows system up to date (Windows Update).
• ✅ Avoid renaming or moving the installer until the setup is complete.

5. Still experiencing problems?

• Check antivirus quarantine — the app may have been placed there.
• Ensure stable internet connection — required for download and updates.
• Run with administrator permissions — make sure admin rights are enabled.

(FAQ)

Q1: Why does my antivirus say the app is a virus?

A: This is a false positive. The app is safe, but some antivirus programs may wrongly flag it because of how it works with system files.

Q2: Why does Windows Defender block the download?

A: Windows Defender (and sometimes your browser) may show warnings for apps that are not widely downloaded yet. This does not mean the app is harmful — it's just a precaution.

Q3: Do I need to run the app as Administrator?

A: Yes. Some apps use Command Prompt (cmd) or PowerShell commands that require administrator rights to work correctly.

Right-click the app → Run as administrator.

Without admin rights, these commands may fail and certain features will not work.

Q4: What should I do if my antivirus deletes the file?

A: If your antivirus mistakenly deletes the app:

• Open your antivirus program.
• Go to Quarantine or Virus Chest.
• Restore the file.
• Add the app to your antivirus Whitelist / Exclusion list so it won't be flagged again.

Q5: How do I whitelist the app in my antivirus?

A: Most antivirus software has a section called Exclusions, Exceptions, or Whitelist. Add the app's .exe file (or folder) there. This tells your antivirus to ignore it.

Q6: How do I make sure I download the safe version?

A: Always download directly from our official website. Do not use third-party links or file-sharing sites.

Q7: Are these apps paid or free?

A: All apps provided here are Freeware. You can download and use them at no cost. Donations are optional and help support further development.

Q8: Still having issues?

A: Double-check your antivirus settings, whitelist the file, and ensure you have admin rights.